Our move to Ingeni from Tracs was very easy and straightforward. We had excellent support throughout, offering us a seamless transition from one provider to another. As part of the transition, Ingeni were also instrumental in helping us set up a TCF module within our own CRM system. We now have less double keying as we are able to register insurance policies within the platform, and complete the required demands and needs paperwork, creating a one stop shot for all things compliance. We have also valued the support and advice offered from Ingeni over the years. Jonathan is extremely well-informed and has kept us up to date with the latest FCA news and the steps we need to take within our own business to implement any recommendations.
Ingeni have helped our centre management teams appreciate the benefits to us as a wider business as we continue to put TCF at the heart of everything we do. It is nice to like we are in safe hands and have the assurance that our processes are robust and compliant. Ingeni definitely share our core customer values: passionate, professional and fair.
Group Business Development Manager, RRG Group Ltd
Birchwood have been partners of Ingeni since 2010, both as a compliance partner and for the provision of our General Insurance Products.
The personal service, support and advice we get from Ingeni is what has set them apart from their competitors over the years. Jonathan has always been available to offer knowledgeable guidance and support and the audit team are always professional, friendly, diligent and supportive when on site. The demands and needs and policy registration system we use via Ingeni also integrates easily into the sales process and the reporting we get is excellent.
Recently, we have been very impressed with the additional sales development support that Ingeni have offered, via the new board appointments. The best practice sales training for our products, delivered over a 3-day period was excellent, engaging and enjoyed by all the team.
Ingeni are not viewed by us as a supplier, but more of a partner, and an integral part of our business. We would highly recommend Ingeni to any potential dealer or dealer group looking for a great partner.
Managing Director, Birchwood Motor Group
I have worked with Jonathan and Ingeni now for over 10 years. They provide us with training, compliance audits and well as the actual products – all at a sensible cost. Ingeni have helped guide us through the many changes in our industry during that time, providing extremely professional but friendly and unobtrusive support throughout.
Ingeni seem capable of providing a personal and bespoke service to all sizes of business, and the consultation review and training day held recently for our team has breathed new life into their approach to selling regulated products.
Would not hesitate to recommend.
Director, Lawrence of Kemnay
Europa Cars have worked with Ingeni as our FCA support partners since 2013. We rely on their expertise to make sure we are a compliant business and we both value our relationship.
From online training, compliance systems, detailed site audits and regulation updates, Ingeni make it very easy for us to operate the business knowing they are there when needed to keep us up to date on market changes.
We would highly recommend Ingeni as an FCA support partner and have always found the team to be very helpful and knowledgeable. We look forward to our ongoing relationship.
Europa Cars, Sheffield
Ames Group have been working with Ingeni since 2012 as our FCA support partner and GAP product supplier.
The team are always very supportive to our dealer needs with help at hand from the development and audit team who come into the dealership, to the admin team who respond to any queries we have. Having a direct line into the experience of the management team is also a great addition to the relationship.
We have always found the team at Ingeni to go above and beyond to support us, and we at Ames would recommend them highly to other dealer groups. Their knowledge and professionalism really is first class, and we look forward to their continued support in the future.
Dealer Principal, Ames Group
I would like to thank you and all your colleagues. As you are aware, we have been working together for a number of years now and the office staff, Spencer and Jonathan are always helpful, supportive, and a fountain of knowledge when required.
The training Spencer has personally given my staff has been fantastic. I honestly didn’t think the service you all give could get any better until we got hit with COVID-19, when all our lives turned upside down. But yet again I was left amazed by your professionalism. Becki in particular has been like a PA to me at times. Her knowledge, patience, and ability to deal with different situations has been invaluable. Thank you all so very much for everything you do.
Group Business Manager, Beechwood (Derby) Ltd
We have worked with Ingeni now for over two years, and must say that as a business, we find the whole compliance process far easier to manage and understand, compared to our previous supplier. The guidance and support they have shown the teams within the businesses has been very knowledgeable and well-received. Thank you.
Managing Director, Shukers Ltd
We have been working with Ingeni as our partner since 2014. Although we are directly authorised by the FCA, Ingeni has been instrumental in providing ongoing technical support and advice. Indeed, we are confident that with their ongoing involvement and guidance, and through their audit process, our dealership standards will be more than maintained.
Willis Motor Company